Posts from category: marketing & business


6 innovative eCommerce businesses to learn from in 2021

    With technology advancing, AI becoming more and more popular and incorporated into most businesses, and recent COVID-19 events resulting in life moving to the online zone, companies really need to do everything they can to stay relevant. Get inspired by a couple of new and very innovative eCommerce businesses.   Customers want to […]

mCommerce will turn your marketing into dollars if used wisely

    According to Statista, by the end of 2021, 73% of eCommerce sales will take place on a mobile device. This is a huge boost for eCommerce retailers to put more effort into improving the mobile shopping experience. While (even with the ongoing pandemic) eCommerce is still on a roll, it’s worth diving deeper […]

5 songs you should be listening to during customer acquisition

    Acquiring a customer is not an easy task. Convincing them to buy your product is a long, long journey consisting of several steps that need to be completed at the top-notch level to reach the longed-for success. To make your work a little more pleasurable, we have prepared an appropriate song, one for […]

From zero to hero – attracting and growing your audience organically

    Developing your audience, unfortunately, is not like a yeast dough. You can’t just knead it, leave it in a warm place for a few hours and enjoy a risen, fluffy dough ready to bake. What I mean is that our efforts to attract potential customers to our business are often like talking to […]

7 reasons why customers don’t return, even when you do your very best

    According to Harvard Business Review, acquiring a new customer is 5 to 25 times more expensive than retaining an existing one. That’s why keeping your customers close pays off not only in terms of maintaining loyal relationships but also in economic terms. With that in mind, I guess the question you should ask yourself, […]

6 Things about Email Templates Every eCommerce Marketer Should Know, Explained
6 Things about Email Templates Every eCommerce Marketer Should Know, Explained

    Email templates are a game-changer for eCommerce marketers, revolutionizing customer engagement and driving sales. In this article, we explore the six crucial insights every marketer should know about email templates. From boosting efficiency to enhancing branding, personalization, mobile optimization, A/B testing, and automation, these features unlock the full potential of email campaigns, resonating […]

Shift Towards Integrated Suites over Best of Breed approach Revealed in Recent Gartner Report
Shift Towards Integrated Suites over Best of Breed approach Revealed in Recent Gartner Report

    A recent report by Gartner sheds light on the changing landscape of marketing technology (martech) and highlights a concerning trend of decreasing utilization of existing capabilities as well as major shift towards integrated suites.  The 2022 Gartner Marketing and Communications Technology Survey aimed to explore the state of martech acquisition, adoption, and use, […]

Ecommerce Marketers Struggling to Get Close to Customers, Research Reveals
Ecommerce Marketers Struggling to Get Close to Customers, Research Reveals

    SALESmanago launches findings from its CUPID Score, which calculates how successfully ecommerce marketers are measuring customer engagement SALESmanago CEO calls for marketers to embrace Customer Data Platforms to tackle these challenges   Kraków, May 10, 2023 — Customer intimacy and convenience are key challenges for ecommerce marketers across Europe. That’s according to research gathered from SALESmanago’s CUPID […]

Lean Marketer Guide: Marketing Technology Optimization: The path to peak martech stack performance
Lean Marketer Guide: Marketing Technology Optimization: The path to peak martech stack performance

    Hello! for today a quick look at a key component of Lean Marketing approach (which we love at SALESmanago) namely: Marketing Technology Optimization (MTO) If you haven’t yet met it focuses on:   Evaluating current marketing technology tools and platforms. Identifying gaps or redundancies. Making data-driven decisions on eliminating existing or implementing new martech solutions.  […]

SALESmanago expands partnership program to meet growing demand for Zero Party Data-powered Customer Engagement
SALESmanago expands partnership program to meet growing demand for Zero Party Data-powered Customer Engagement

    The company’s partner-first strategy, including investment in strategic hires, tooling and infrastructure, significantly increases revenue and global market penetration  SALESmanago now counts 2,500 customers globally and has launched CUPID, the leading industry benchmark tool for customer experience   May 2, 2023 – Krakow – SALESmanago, the leader in customer engagement platform for eCommerce […]

Research Confirms Incredible KPI’s Boost For CDP Users!
Research Confirms Incredible KPI’s Boost For CDP Users!

    We wondered how the most innovative brands use CDPs to deliver cutting edge customer experience and drive revenue, so we dived deep into various data on CDP users.  In this article we summarized and analyzed some of the most important findings.   Overall conclusions are simple:  CDP users meet their marketing goals twice […]

CEP The Next Evolution In Data Personalization. CDP In A Nutshell part3
CEP The Next Evolution In Data Personalization. CDP In A Nutshell part3

    Are you familiar with the differences between a Customer Engagement Platform and a Customer Data Platform? While you might already know about Customer Data Platforms and may even use them, a Customer Engagement Platform has much more to offer than just collecting and consolidating data. In fact, a Customer Engagement Platform can have […]

CDP vs CRM vs DMP And Which One Is Better? CDP In A Nutshell part 2
CDP vs CRM vs DMP And Which One Is Better? CDP In A Nutshell part 2

    In this article we  break down painpoints of CRMs and explain in detail how CDP solves them all, streamlining marketing efforts and paving the road to Customer Intimacy. Many eCommerce companies still utilize some form of CRM software, in rare cases Data Management Platform (DMP). Having this in mind, we decided to compare […]