New Monthly Reports, Abandoned Shopping Cart and Dynamic Email Wizard plus Other New Improvements: November 2017

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A brief overview of new SALESmanago features and improvements implemented in November 2017.

 

New Monthly Reports 

Monthly reports are a summary of your activities on the SALESmanago platform. Thanks to their brief form you can quickly verify the results that you achieve within given module in the system. They are readable and comfortable as they gather all necessary information in one place. What’s more important, you don’t even have to log in to the system to generate such report.

Benefits:

  • the possibility of weighing such a report against other monthly reports and analyzing the results in order to increase the effectiveness of marketing activities
  • no need to log in to the system to generate such report, they are sent directly to the inbox
  • report includes a proposition of modules which you haven’t used yet

Here’s an exemple of a report generated by a travel agency.

 

 

Send a Dynamic Email Using a Scenario

Action ” Send a dynamic email using a scenario”

causes sending an email with recently viewed products using a scenario. In the settings of an action, you can choose one from several scenarios.

  • products of the same category
  • products of the same category at a similar price
  • products of the same category on discount
  • products from the same manufacturer
  • products from the same manufacturer at a similar price
  • products from the same manufacturer on discount

IMPORTANT: To send an email with product recommendation you need to send XML files to the system.

Abandoned Shopping Cart Wizard

In the Abandoned Cart wizard you can create email templates that contain the products which have been already in the cart, however, the transaction hasn’t been finalized. You can find there a widget – Product Frame – which is necessary to include the products from the abandoned cart in the email template. By taking the data from an XML file, the content of the message will be always up-to-date and adjusted to each recipient. Combined with proper automation rules, it allows you to recover abandoned carts or send emails with products recently browsed by a user.

Wizard: Dynamic Emails

Dynamic emails are marked by the 100% personalized content that refers to the interest of each and every message recipient. In such email, the products are adjusted automatically. These may be the products which the user has seen or clicked to see more details. Information about the product is dragged, ofcourse, from XML files from your store.

Benefits:

  • sending emails with fully personalized content
  • building the atmosphere of trust with the customer
  • increased sales – a customer sees only those items he was already interested in

New widget Image + Text

We added new widget to Drag&Drop Email Designer:

  • Image+Text – a combination of text and image in one block,
  • Image+Text (row) – a combination of text and image arranged in a row

Live Chat – New Languages

Live Chat, already described in this post, got recently some new language versions:

  • Sweedish
  • Japanese
  • Czech
  • Hungarian
  • Italian
  • Lithuanian

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

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