SALESmanago Live Product Demo

Wednesday, 10:00 am CEST

SALESmanago Live Product Demo

Wednesday, 10:00 am CEST

REGISTER

Steven Lewandowski signs for SALESmanago

 
 
  • It might not be Polish footballer Robert Lewandowski, but Customer Success superstar Steven joins from SAP to hit the ground running at SALESmanago 
  • Lewandowski will spearhead initiatives towards Customer Success and Customer Intimacy to ensure loyalty throughout the recession 

Kraków, Poland, 1st February 2023: Customer Engagement Platform SALESmanago has appointed Steven Lewandowski as Chief Customer Officer with a goal to increase the time to value and build long lasting customer relationships. 

Lewandowski joins SALESmanago from his role as Global VP Customer Success & Support at SAP, with previous experience building and managing Customer Success teams at Signavio & HubSpot. During this time, he also supported the global Customer Success community and practice through community building efforts with the Customer Success Network. Lewandowski has an impressive track record in the Customer Success and technology space, bringing over 15 years of experience in building high-performing teams.

As Chief Customer Officer, Lewandowski will be responsible for spearheading customer satisfaction across Europe with brands including Starbucks, Vodafone and Lacoste. His knowledge and experience in driving Customer Success comes at a pivotal moment, as offering personalised customer experiences becomes crucial in meeting competition in the current landscape. 

Greg Blazewicz, CEO and Founder at SALESmanago commented: “The upcoming months are plagued with uncertainty as businesses grapple with the effects of the recession. As a result, achieving Customer Success and Customer Intimacy is essential. In volatile marketplaces where customer behaviour is evolving and customer loyalty is at its most fragile, it’s never been more important to keep customers with targeted and personalised marketing techniques. Brands need to know their customers better than their friends, and it is fantastic to have Lewandowski on board to drive this.”

The appointment follows a number of hires to the C-level executive team in September 2022. Lewandowski’s position as CCO further demonstrates the company’s growth, as it continues its mission in becoming the European leader in customer engagement. 

Steven Lewandowski, CCO of SALESmanago added: “It’s an exciting time to be joining SALESmanago, as the company emerges as one of the greatest technology powerhouses in Poland. The macroeconomic landscape is uncertain, but it is full of opportunities to build powerful customer success stories. With a focus on building strong customer partnerships, delivering unparalleled value, and fostering long-lasting relationships, SALESmanago will continue helping brands scale and excel the lean way. The team is fuelled by a culture of hard work, dedication and passion, and I’m excited to help continue to attract the best and brightest talent to work with our dynamic customers. Together, we will revolutionise the marketing industry and make our mark globally”

 

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

[WEBINAR RECORDING] “Get Your eCommerce Ready for 2024: Lessons Learned in 2023, Essential Trends, and Tech Innovations for Online Stores”
[WEBINAR RECORDING] “Get Your eCommerce Ready for 2024: Lessons Learned in 2023, Essential Trends, and Tech Innovations for Online Stores”

    The recording of our latest webinar, hosted by SALESmanago’s Director of Solutions Consulting, Alexander Skalka is available.     Grab a coffee, get comfy and learn:    – Tactics implemented by top performing eCommerce companies in 2023. – Top eCommerce trends for 2023/2024: Artificial intelligence, data privacy, zero page data and more. – New […]

Insights from our online intimate discussion with Vinny O’Brien, top consultant to global fast fashion retailers.
Insights from our online intimate discussion with Vinny O’Brien, top consultant to global fast fashion retailers.

    In a bid to unlock the secrets behind skyrocketing sales and amplified conversions within the realm of fashion eCommerce, our recent webinar held under the auspices of Customer Experience Magazine, in partnership with SALESmanago, proved to be an enlightening rendezvous. The spotlight of the event was none other than Vinny O’Brien, the Group […]

VTEX Connect LATAM 2023: Your Gateway to Unleashing Ecommerce Excellence
VTEX Connect LATAM 2023: Your Gateway to Unleashing Ecommerce Excellence

    Why VTEX Connect LATAM 2023 is THE Ecommerce Event of the Year   Cutting-Edge Insights: Industry experts from Dior, Reeboks, Levis and many more, hear what is shaping the future of ecommerce in Latin America. Networking Extravaganza: VTEX Connect LATAM 2023 is more than just a conference; it has ample networking opportunities, enabling […]

Marketers: Be like Barbie. But Don’t Forget to Think Like Oppenheimer.
Marketers: Be like Barbie. But Don’t Forget to Think Like Oppenheimer.

    In the fast-paced world of eCommerce marketing, a clash of two seemingly contrasting values has taken center stage: the creative charm of Barbie and the analytical prowess o f J. Robert Oppenheimer. Picture this: a marketing specialist – a vibrant, colorful persona like Barbie, exuding creativity and charm. But beneath the vivid exterior […]

Behind the Scenes: Get to Know Our Team Better – Aneta Reclik
Behind the Scenes: Get to Know Our Team Better – Aneta Reclik

    1. How has SALESmanago changed since you came to work here?   Five years is a long time, so there have been changes in almost every aspect: procedures, team members, tasks performed, benefits, the place where work is done, and how the meetings are held—including the whole hybrid experience. Each new person joining […]