You don’t have to do what everyone has always done – how the “Hume Guillotine” will help you to unleash your creativity

 
 

“There are no miracles!” David Hume, one of the greatest thinkers of Scottish Enlightenment, would say. His uncompromisingly sceptical philosophy was directed against claims of religion and metaphysics. But in more down-to-earth matters, it can also be very useful.

 

For a Scotsman, the basis of our knowledge is experience. But what does it actually mean? Some people have “experienced” encounters with aliens, so it is difficult to believe everything that experiences might suggests. The philosopher has made a meticulous criticism of what we can really say on the basis of data collected in this way. This approach alone is worthy of recognition nowadays when we are constantly bombarded with new data.

 

Hume believed that what we can be sure of are only facts passively perceived by our senses (as e.g. I see a computer in front of me) and relations between ideas that are obvious (2+2 = 4, the triangle has three angles, etc.).

 

Such conclusions are very conservative. For example, we can’t say that pulling the trigger caused the shotgun to fire. All we can say is that first, we saw the trigger being pulled and then we heard the gunshot. The cause-effect relationship alone is impossible on the basis of empirical observation.

 

In a slightly less radical form, the principle of “correlation is not the same as dependence” is still used in various studies today. A great danger for every researcher, from a doctor to a stock market analyst, is that the co-existing phenomena are too hastily recognized as interdependent. For example, very often giants are shown as an example which should be imitate. Sometimes literally. But the fact that Steve Jobs has been a black golfer and has been very successful doesn’t mean that anyone who changes his jacket or sweatshirt to black golf will soon become the owner of another Apple…

 

According to the Scottish philosopher, the thing that makes us see cause and effect relationships is the habit that event A is always followed by B. But that doesn’t mean it has to be that way!

 

Due to Hume, most of the “knowledge” that we use on a daily basis is by its very nature uncertain and is the result of mental habits, that we practise because of the necessity. However, if one cannot be sure of the truth of certain events, it is not wise to treat them as unquestionable dogmas.

 

Many people who revolutionized an industry did so precisely because they were able to distance themselves from the beliefs that everyone held. When in the nineteenth century it was “known” that further development would cause a shortage of oats for horses and thought about how to remedy this shortage, some looked from a distance at the eternal principles of the transport industry and invented the railway and then the car. It turned out that the “truth” that transport couldn’t do without horses was, in fact, an illusion.

 

It is not possible to conclude “what should be” from “what is” – is the most popular summary of a concept that has been called “Hume’s guillotine” by 20th century researchers.

 

Especially in the last century, it has provoked a serious discussion among ethics. What we should do and how we should behave is not a fact, nor is it a mathematical relationship, so we are unable to take it for sure. Yes, we can talk about what others think is right, but it is a different matter than what is really right. 

 

While in ethics, whether or not we consider Hume’s guillotine principle to be the right one is at stake, in professional work it is a great approach to freeing one’s creativity from the fetters of established customs in the industry. The awareness that “how you do it” is only a customary practice that can turn out to be wrong in the right conditions, makes it much easier for us to challenge it.

 

However, it’s important to remember that Hume wasn’t a total skeptic. 

 

He didn’t fall into nihilism and didn’t reject common sense in everyday life. His philosophy had a practical spirit and wasn’t to reject popular beliefs but to treat them with distance and know when to give them up.

 

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

SALESmanago launches powerful personalisation tool to drive eCommerce revenue
SALESmanago launches powerful personalisation tool to drive eCommerce revenue

    Developed to answer marketers’ need for increased personalisation, this new AI-driven tool empowers eCommerce teams with scenarios which create tailored customer experiences News comes as Black Friday eCommerce results highlight that 19% more interaction was created by marketers using personalisation techniques    Krakow/Poland, January 15, 2025:  SALESmanago, Europe’s leading Customer Engagement Platform with […]

SALESmanago partners with PrestaShop to expand AI-driven customer engagement reach to European eCommerce businesses
SALESmanago partners with PrestaShop to expand AI-driven customer engagement reach to European eCommerce businesses

    Channel partnership follows SALESmanago’s recent acquisition of Leadoo, as the company furthers its European Customer Engagement Platform expansion   Krakow/Poland, December 18, 2024: SALESmanago, the SaaS powerhouse with over 3,000 customers, has announced a strategic channel partnership with PrestaShop, one of Europe’s most widely used eCommerce platforms which enables over 300,000 businesses to […]

Case Study: How Subdued Scaled with SALESmanago
Case Study: How Subdued Scaled with SALESmanago

  Subdued’s ROI reached a staggering 2065%, with 50% of sales driven by automation. With automated workflows and customer segmentation in place, Subdued could focus on future expansion, backed by actionable insights from customer data.​   About SubduedSubdued, a brand for independent teenagers, started in Italy in the ’90s and now operates 130 stores globally, […]

Black Friday 2024 Decoded: Key Insights to Boost Your eCommerce Strategy
Black Friday 2024 Decoded: Key Insights to Boost Your eCommerce Strategy

    What separates Winners from Wishers? Yes, it’s data. In the high-stakes arena of eCommerce, Black Friday is no longer just a shopping event—it’s a strategic battlefield where marketing precision determines victory. This year, eCommerce brands have continued to leverage advanced marketing techniques to engage their customers, drive higher conversions, and maximise sales. Here […]

SALESmanago and Leadoo join forces to build Europe’s largest Customer Engagement Platform and drive mid-market eCommerce growth
SALESmanago and Leadoo join forces to build Europe’s largest Customer Engagement Platform and drive mid-market eCommerce growth

    SALESmanago acquires SaaS marketing technology conversion platform Leadoo as part of mission to become Europe’s number one CEP Helsinki-headquartered Leadoo will strengthen SALESmanago’s presence in the UK, Nordics and Benelux, powering eCommerce customer growth with deep insights and personalisation   Krakow/Poland & Helsinki/Finland, November 26th, 2024: SALESmanago, the European SaaS powerhouse with over […]

CMO Role Getting Too Tight? Try Being A Growth Hacker Instead
CMO Role Getting Too Tight? Try Being A Growth Hacker Instead

    by Katrin Lewandowski, Senior Marketing Director at SALESmanago   The year is 2024, and the traditional Chief Marketing Officer (CMO) role is experiencing a transformation. Prominent companies, including brands like UPS and Etsy, have moved to eliminate or repurpose the CMO position—redistributing its responsibilities to roles such as Chief Commercial or Strategy Officers. […]

Skeletons in the eCommerce closet. Which one is your worst nightmare?
Skeletons in the eCommerce closet. Which one is your worst nightmare?

    As Halloween draws near, the urgency to unveil and exorcise the lurking skeletons from eCommerce closets becomes increasingly palpable. Just as the haunted season prompts us to confront our fears, the digital landscape compels businesses to confront the formidable challenges that often remain concealed.   In 2024, the stakes for eCommerce companies have […]

eCommerce Booms and Stagnates
eCommerce Booms and Stagnates

    By Brian Plackis Cheng, CEO at SALESmanago   Commerce is fickle; it stagnates and booms. Customer journeys are non-linear. And these are the things we know for sure. Without actionable customer data and personalised journeys, eCommerce companies are losing customers and prospects, eroding their brand, and sacrificing their competitive edge.    Embracing zero-party […]