Thanks to the use of automation and personalization, Sferis achieves a 993% higher OR ratio and a 2384% higher CTR in the e-mail channel.

Sferis
 

Sferis is a dynamically growing online store that offers its customers an extremely rich product portfolio. The store’s offer includes products for consumer electronics, homefurnishings and accessories for developing your hobby. The idea of the store is to provide the highest quality products and services to the market, while offering as much choice as possible at the most competitive prices.

Sferis strives to make customers like to buy from them. Therefore, they focus on permanent development. Constantly searching for new, attractive products and technical solutions that will allow them to more competently meet Customers’ expectations. One of such solutions is Marketing Automation.

Challenges:

  • Broad offer and necessity to diversify communication depending on interests.
  • Constant communication with clients using various marketing channels.
  • Building a permanent relationship with customers purchasing for the first time and increasing loyalty among current customers.
  • Increase conversion on already generated traffic on the page.

Solutions:

  • Dynamic segmentation matrices
  • Dispatch of mass newsletters
  • Web push notifications
  • Personalization of communication in accordance with the interests of clients
  • Dynamic e-mails after the visit

Find out more about the solutions we offered and the effects of implementation – here

 

 

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

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