4 Ways SMS Text Messaging Makes HR More Efficient [guest post]

Adding SMS messages templates to SALESmanago platform became an excuse for us to remind you of texts position in mobile marketing. Those short messages have undeniable value and numerous applications. One can use them as well to improve company’s internal communication.

One of the most important tasks that Human Resources is tasked with is finding a way to track and communicate with their employees. With traditional channels like phone calls and email not getting the results they used to, it’s time to find a new solution. For many companies looking to improve their HR communications, this new solution is SMS text messaging.

Mass text messaging is an incredibly powerful communication method, with over 95% of all messages opened. Because most people have their phones within arm’s reach at all times, the messages are opened quickly, too.

Here are four ways SMS text messaging can make your HR department more efficient:

  1. Simple Employee Notifications

Many employees are already using their mobile phones for work communication, so it makes sense to reach out to employees with text messages. You should offer employees the ability to opt-in to standard communications, such as event or schedule reminders, or employee achievements. This helps them keep their Inbox clean while still staying in the loop about important company information.

  1. Recruiting Talent

We already know exactly how important it is to have a mobile strategy for recruitment, and SMS text messaging can be an important part of those plans. Many recruiters are using SMS to reach out to their candidates and answer questions already because it’s quick and convenient. With mass text messaging, however, you can quickly reach out to your entire database to update them on a recent posting, announce a new opening, or ask a quick question. This lets you avoid using your personal phone number and still have instant, easy access to your candidates.

  1. Time Tracking

Companies lose thousands of dollars every single year due to time tracking inefficiencies. This is due to the amount of time spent on manual processes and recordkeeping, and accidentally overpaying employees due to inefficiencies. SMS text messaging offers a great way to bridge the gap.

When employees are able to clock in and out using a mobile solution, you can track their location exactly, knowing if they’re in the office yet or not. You can also send them automatic reminders if they haven’t clocked in yet and they should have, saving you from having to manually adjust timesheets when employees forget to clock in or out. Overall, it streamlines the process a great deal and makes time tracking much simpler.

  1. Emergency Notifications

Helping your company prepare for the unexpected is critical. If there’s news that absolutely needs to reach somebody immediately, such as an impending product recall or even just the office closing for inclement weather, HR should be prepared to reach out to everybody with mass text messaging. Because text messages are opened quickly at a high rate, you can rest assured that everybody who needs to get the message will get it.

Has your HR department had problems with communication that were solved by SMS text messaging? Do you have any questions about the process? Make sure to let us know with a comment below.

Author Biography

Sophorn Chhay

Sophorn is the marketing guy at Trumpia, the most complete SMS software with mass sms messaging, smart targeting and automation. Jumpstart your business by grabbing your free copy of his powerful Mobile Marketing Success Kit. Watch Trumpia’s 5-Minute Demo on how to execute an effective mobile marketing strategy.

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

SALESmanago launches powerful personalisation tool to drive eCommerce revenue
SALESmanago launches powerful personalisation tool to drive eCommerce revenue

    Developed to answer marketers’ need for increased personalisation, this new AI-driven tool empowers eCommerce teams with scenarios which create tailored customer experiences News comes as Black Friday eCommerce results highlight that 19% more interaction was created by marketers using personalisation techniques    Krakow/Poland, January 15, 2025:  SALESmanago, Europe’s leading Customer Engagement Platform with […]

SALESmanago partners with PrestaShop to expand AI-driven customer engagement reach to European eCommerce businesses
SALESmanago partners with PrestaShop to expand AI-driven customer engagement reach to European eCommerce businesses

    Channel partnership follows SALESmanago’s recent acquisition of Leadoo, as the company furthers its European Customer Engagement Platform expansion   Krakow/Poland, December 18, 2024: SALESmanago, the SaaS powerhouse with over 3,000 customers, has announced a strategic channel partnership with PrestaShop, one of Europe’s most widely used eCommerce platforms which enables over 300,000 businesses to […]

Case Study: How Subdued Scaled with SALESmanago
Case Study: How Subdued Scaled with SALESmanago

  Subdued’s ROI reached a staggering 2065%, with 50% of sales driven by automation. With automated workflows and customer segmentation in place, Subdued could focus on future expansion, backed by actionable insights from customer data.​   About SubduedSubdued, a brand for independent teenagers, started in Italy in the ’90s and now operates 130 stores globally, […]

Black Friday 2024 Decoded: Key Insights to Boost Your eCommerce Strategy
Black Friday 2024 Decoded: Key Insights to Boost Your eCommerce Strategy

    What separates Winners from Wishers? Yes, it’s data. In the high-stakes arena of eCommerce, Black Friday is no longer just a shopping event—it’s a strategic battlefield where marketing precision determines victory. This year, eCommerce brands have continued to leverage advanced marketing techniques to engage their customers, drive higher conversions, and maximise sales. Here […]

SALESmanago and Leadoo join forces to build Europe’s largest Customer Engagement Platform and drive mid-market eCommerce growth
SALESmanago and Leadoo join forces to build Europe’s largest Customer Engagement Platform and drive mid-market eCommerce growth

    SALESmanago acquires SaaS marketing technology conversion platform Leadoo as part of mission to become Europe’s number one CEP Helsinki-headquartered Leadoo will strengthen SALESmanago’s presence in the UK, Nordics and Benelux, powering eCommerce customer growth with deep insights and personalisation   Krakow/Poland & Helsinki/Finland, November 26th, 2024: SALESmanago, the European SaaS powerhouse with over […]

CMO Role Getting Too Tight? Try Being A Growth Hacker Instead
CMO Role Getting Too Tight? Try Being A Growth Hacker Instead

    by Katrin Lewandowski, Senior Marketing Director at SALESmanago   The year is 2024, and the traditional Chief Marketing Officer (CMO) role is experiencing a transformation. Prominent companies, including brands like UPS and Etsy, have moved to eliminate or repurpose the CMO position—redistributing its responsibilities to roles such as Chief Commercial or Strategy Officers. […]

Skeletons in the eCommerce closet. Which one is your worst nightmare?
Skeletons in the eCommerce closet. Which one is your worst nightmare?

    As Halloween draws near, the urgency to unveil and exorcise the lurking skeletons from eCommerce closets becomes increasingly palpable. Just as the haunted season prompts us to confront our fears, the digital landscape compels businesses to confront the formidable challenges that often remain concealed.   In 2024, the stakes for eCommerce companies have […]

eCommerce Booms and Stagnates
eCommerce Booms and Stagnates

    By Brian Plackis Cheng, CEO at SALESmanago   Commerce is fickle; it stagnates and booms. Customer journeys are non-linear. And these are the things we know for sure. Without actionable customer data and personalised journeys, eCommerce companies are losing customers and prospects, eroding their brand, and sacrificing their competitive edge.    Embracing zero-party […]