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Rebels with a cause: What can contemporary businesspeople learn from the ancient Cynics?

They lived in barrels, gained notoriety for their scandalous conduct while being proud of living on the margins of society. We perceive the ancient Cynics as the early forefathers of today’s anarchists, yet on closer inspection some of their propositions would be of much use in contemporary business.
 

 
1. Challenge all rules
 
Were Diogenes of Sinope, the greatest Cynic of all, still alive today, he would certainly be a punk. He felt absolutely uninhibited when it came to offending people, relieving himself in front of many Athenians who happened to gather for theatrical performance or masturbating to the crowds thronging on the agora. For the Cynics, breaking free from the shackles of social rules and getting reunited with nature were seen as virtues and a model of human perfection.
 
Let us get one thing straight: we do not advocate literally following Diogenes in all his eccentricities but if we take a closer look at the history of some modern brands we will surely see them as having a lot in common with the Cynics. Richard Branson and his brainchild ‘Virgin’, American Apparel hiring porn stars in place of models or even Apple, who used to position their ‘rebel’ Mac in opposition to the very polite and boring PC are prime examples of business rules being boldly broken.
 
2. Do not succumb to temptations
 
There were, however, two sides to the Cynics’ disregard for rules. Apart from their neglect of authority they resisted the desire to pursue what most people were, and still are, after: money, fame, education or power were of little importance to them.
 
The rat race of today is much more dramatic than back in the ancient times. All too often we are witness to corporations fighting for supremacy in a given area. In the past, the companies producing smartphones would compete based on the size of the phones’ matrices. Then came the screen size. And now? The number of cameras you are able to cram into the device makes you the winner…
 
The Cynics would give up this approach to business. It is you who should decide where you are heading and what you are seeking to achieve, not the market trends and fads. Be more of Steve Jobs, who would set trends rather than follow them.
 
3. Be honest and frank
 
The name “Cynics” was derived from the Greek word denoting a dog as their lives were nothing short of a dog’s life. In one of his speeches, Diogenes made a reference to this comparison, when he stated that:
 
“Other dogs bite their enemies, I bite my friends to protect them.”
 
He wanted to convey the idea that to hear bitter truth is better than to hold on to polite conventions. How to make use of this idea in business? An American airline company was known for its rather laid-back approach to passenger service. One of the airline’s customers was thoroughly dissatisfied with her flying experience and wrote an official complaint to the company’s board threatening to stop flying with the airline unless things changed. She must have got even more upset when she received reply from the very CEO who wrote to her: “Dear Madam, we will miss you a lot”.
 
The Company, like the Cynics, chose to remain faithful to their own brand philosophy instead of demonstrating subservience to one fussy lady.
 
4. Feel no fear when faced with role models or leaders
 
Alexander the Great once asked Diogenes: “Can I do something for you”
“Yes, stand a little out of my sun” – said the philosopher.
 
The story, which was immortalised in a painting by Caspar de Crayer, is a very apt illustration of the fact that the Cynics did not bend to authority. The great Macedonian leader was not the only one to face their brashness – they would pour scorn on Athenian aristocracy or even Plato himself!
 
Obviously, such an attitude can be a source of serious problems. On the other hand, it is very difficult to make it big with a small start-up if you are scared of the big ones in your sector. Microsoft, Google or Amazon – all these powerful corporations emerged from garages. They succeeded precisely because of the fact that they did not show the least bit of inferiority to their almighty competitors.
 
The competitors who slowly but surely started to show them respect they deserved.
When Alexander went away from Diogenes , he told his officers: “But truly, if I were not Alexander, I wish I were Diogenes.”
 

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global brands such as Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret.

SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

More information: www.salesmanago.com

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